Refund policy
Return & Refund Policy – AOIASHI
Last Updated: October 23, 2026
At AOIASHI, operated by Daiwik Enterprises, we strive to ensure that every customer is satisfied with their purchase. If you are not completely happy with your order, we are here to help.
1. 5-Day Return Policy
We offer a 5-day return policy, which means you have 5 days from the date of delivery to request a return, subject to the eligibility requirements below and applicable law.
To be eligible for a return, the item must:
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Be unused and in its original condition.
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Include the original packaging, tags, and accessories, where applicable.
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Be accompanied by valid proof of purchase, such as an order confirmation or receipt.
2. How to Request a Return
To initiate a return, email us at abhinaykumar1090@gmail.com with your order number and the reason for the return.
Please do not send any product back before receiving return instructions from our support team.
Once your return request is approved, we will provide instructions explaining where and how to send your package.
Return Address:
Please contact our support team for the applicable return address and return instructions.
3. Damaged, Defective, or Incorrect Items
Please inspect your order upon delivery. If you receive a damaged, defective, or incorrect item, contact us as soon as possible at abhinaykumar1090@gmail.com, preferably within 48 hours of delivery.
Please include your order number and clear photographs of the product and packaging, where possible.
We will review your request and work towards an appropriate resolution, including a replacement or refund where applicable under our policies and consumer protection laws.
4. Non-Returnable Items
Subject to applicable law, the following items may not be eligible for return:
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Products that have been used, washed, or damaged after delivery by the customer.
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Products returned without original packaging or accessories, where these are required for safe return.
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Personal care, hygiene, or beauty products where return restrictions apply for health or hygiene reasons.
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Customized or personalized products, where applicable.
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Gift cards, where applicable.
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Clearance, sale, or promotional items, where legally permitted.
These exclusions do not limit any rights you may have under
